Operations as a Service

Learn about Operations as a Service (OaaS), an effort that seeks to deliver common operations management functions as a shared service for all University units to leverage. OaaS leverages the processes and systems developed during our journey to the cloud. This operational experience resulted in optimizing and automating the way we deploy and manage the environments that support IT service delivery, from compute and storage to networking and micro-services. With Oaas, IT professionals will be able to stop focusing on managing infrastructure and shift their focus to delivering end-to-end digital services to their units. Their OaaS environment will be handled in the UA Way by a 24x7x365 Operations Command Center staffed by committed Wildcats whose sole purpose is to insure service delivery and environment integrity.