Creating Effective Change Management

Move your users from “change is hard” to technology ownership. Learn how the Trellis team uses a collaborative onboarding process based on technology communities of practice. The session will cover the “stem to stern” processes from onboarding to sustained support. Find out how to use case management for technology requests, integrate training and support, and develop usage profiles for the purposes of strategic license management.

When

November 09, 2021 2:00pm to 2:25pm

Presenter(s)

Category

Summit Session

Materials