Multi-Channel Support with Trellis Service Desk

A suite of phone, live chat, and webform capabilities that help University service professionals more easily support students—even remotely. Find out more about Service Desk and where it’s situated on the Trellis roadmap. See how SOS uses it to manage the more complex questions students and the broader community have. Learn how the 24/7 is leveraging Service Desk for IT support.

Contact Trellis for more information on whether Trellis services are right for your department.

When

September 29, 2020 1:00pm to 1:45pm

Category

Summit Session